Privacy Policy

1. Information we collect

• Account details such as phone number, email, and username when you sign in or create an account.
• Listening activity, including playback progress, likes, saves, subscriptions, downloads metadata, and comments.
• Creator content and Studio data you upload or connect (episodes, artwork, show settings, RSS feed URLs).
• Support messages you send through forms, email, or Telegram.
• Technical data needed to run the service, such as device type, browser, approximate network information, and session identifiers.

2. Cookies and similar technologies

• We use cookies and similar storage to keep you signed in, protect sessions, remember preferences, and understand product usage.
• Authentication cookies store session tokens so you do not have to sign in on every visit.
• Security cookies (including CSRF protections) help prevent unauthorized actions on your account.
• Preference storage may remember theme or lightweight UI choices on your device.
• You can control cookies through your browser settings. Disabling authentication cookies will sign you out of protected features.

3. Analytics

• We use Google Analytics to understand aggregated traffic and product usage (for example, which pages are visited).
• Google Analytics loads only after you accept analytics in the in-product banner or on this Privacy Policy page. If you reject analytics, those scripts are not loaded on your browser.
• Your choice is stored locally on your device (key: listenmode_analytics_consent) as granted or denied, and you can change it anytime from the Privacy Policy page.
• Google Analytics may set cookies or use similar identifiers as described in Google’s documentation when enabled.
• We use analytics to improve ListenMode — not to sell your personal information.

4. Advertising

• ListenMode may display advertising in the future (for example through partners such as Google AdSense) to support the free product.
• If advertising is enabled, ad partners may use cookies or similar technologies to measure performance or personalize ads where permitted.
• When advertising launches or materially changes, we will update this Privacy Policy and related disclosures.
• You will be able to learn more from the ad partner’s own policies and any in-product notices we provide.

5. How we use your information

• Operate ListenMode, personalize your feed, sync progress across devices, and provide Studio tools for creators.
• Moderate reports, process removal requests, and keep the community safer.
• Communicate about accounts, security, and service updates.
• Measure performance and improve features.
• We do not sell your personal information.

6. Third-party services

• Hosting and infrastructure providers that store application data and creator-uploaded media.
• Podcast Index and similar public directories that supply publicly available podcast metadata for discovery.
• Email and messaging channels you choose to contact us through.
• Google Analytics for usage measurement.
• CDN and security providers that help deliver the website reliably.
• These providers process data only as needed to deliver their services to ListenMode.

7. Podcast Index and public content

• Catalog and discovery features may use publicly available podcast metadata from directories such as Podcast Index and from RSS feeds.
• Episodes and shows you publish are public unless the product offers a private option.
• Public metadata on ListenMode does not mean ListenMode owns the underlying podcast audio.

8. Data retention

• Account and profile data are kept while your account remains active.
• Listening activity is retained to provide library features and improve the product, and may be deleted or anonymized after account deletion where technically feasible.
• Support and legal correspondence may be retained as needed to resolve disputes and meet legal obligations.
• Backups and security logs may retain limited copies for a short operational period after deletion.
• Creator-published content remains until you remove it or we remove it under our policies.

9. Data security

• We take reasonable technical and organizational measures to protect your information, including encrypted transport (HTTPS) and access controls.
• No method of transmission or storage is completely secure. Please use a strong password and protect your devices.

10. Your rights

• You may request access to, correction of, or deletion of your personal data by contacting support.
• You can stop using the service at any time and sign out on your devices.
• Depending on where you live, you may have additional rights under local law. Contact us and we will help where we reasonably can.

11. International users

• ListenMode is operated with primary infrastructure and contacts associated with listenmode.ir.
• If you access ListenMode from another country, your information may be processed in locations where we or our providers operate.
• By using ListenMode, you understand that your information may be transferred to and processed in those locations subject to this Policy and applicable law.

12. Children's privacy

• ListenMode is not intended for users under 13. We do not knowingly collect personal data from children under 13.
• If you believe a child provided personal data, contact us and we will take appropriate steps to delete it.

13. Changes to this policy

• We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will change when we do.
• Continued use of ListenMode after an update means you accept the revised policy, except where local law requires additional consent.

14. Contact

For privacy questions, email support@listenmode.ir. For copyright removals, see our DMCA page.