Dialogue: Tech guy: Hello, thanks for calling 123TechHelp, I’m Todd. How can I help you? Client: Hello? Can you help me? My computer! Oh man... Todd: It’s okay sir, calm down. What happened? Client: I turned on my laptop and it broke! I mean, the monitor went black! Todd: Ok, sir, it sounds like you might have a virus. Client: I don’t feel sick,...let me check... Nope! No fever, I’m fine. Todd: No, your computer might have a virus... More