Privacy Policy

1. Scope

• This Privacy Policy applies to the ListenMode website (listenmode.ir), the Android application packaged as ir.listenmode.app, and related ListenMode services (including Studio and supporting APIs).
• By using ListenMode you acknowledge this Policy. If you do not agree, please do not use the service.

2. Information we collect

• Account details such as phone number, email, username, and — if you connect it — Google account identifiers when you sign in or create an account.
• Authentication and sign-in data needed to verify identity (for example hashed passwords, SMS one-time codes, or Google sign-in tokens) and active sessions.
• Listening activity when signed in, including playback progress, likes, saves, subscriptions/follows, history, download metadata when you use downloads, and comments.
• Creator content and Studio data you upload or connect (episodes, artwork, show settings, RSS feed URLs).
• Support messages you send through forms, email, or Telegram.
• Technical data needed to run the service, such as device or browser/app type, session identifiers, and — when recorded in security or operational logs — IP address and approximate network information.

3. Android app permissions

• The Android app needs network access to stream audio and sync with ListenMode servers.
• Background media playback and the notification media controls use a foreground media-playback service and the POST_NOTIFICATIONS permission.
• The current app build does not request broad storage/media library access or biometric unlock permissions for core listening.
• These permissions support playback, account sync, and service reliability — not collection of your contacts, precise location, or personal files.

4. Cookies and similar technologies

• On the website we use cookies and similar storage to keep you signed in, protect sessions, remember preferences, and understand product usage.
• Authentication cookies store session tokens so you do not have to sign in on every visit.
• Security cookies (including CSRF protections) help prevent unauthorized actions on your account.
• Preference storage may remember theme or lightweight UI choices on your device.
• You can control cookies through your browser settings. Disabling authentication cookies will sign you out of protected features.

5. Analytics

• On the website, when you consent, we use Google Analytics to understand aggregated traffic and product usage (for example, which pages are visited).
• Google Analytics loads only after you accept analytics on this Privacy Policy page. If you reject analytics, those scripts are not loaded on your browser.
• Your choice is stored locally on your device (key: listenmode_analytics_consent) as granted or denied, and you can change it anytime from this Privacy Policy page.
• The current Android app does not load Google Analytics.
• Google Analytics may set cookies or use similar identifiers as described in Google’s documentation when enabled on the web.
• We use analytics to improve ListenMode — not to sell your personal information.

6. Advertising

• ListenMode may display advertising in the future (for example through partners such as Google AdSense) to support the free product.
• Third-party advertising is not currently enabled as a core product feature. When advertising launches or materially changes, we will update this Privacy Policy and related disclosures.
• If advertising is enabled, ad partners may use cookies or similar technologies to measure performance or personalize ads where permitted.

7. How we use your information

• Operate ListenMode, personalize your feed, sync progress across devices, and provide Studio tools for creators.
• Moderate reports, process removal requests, and keep the community safer.
• Communicate about accounts, security, and service updates.
• Measure performance and improve features.
• We do not sell your personal information.

8. Third-party services

• Hosting and infrastructure providers that store application data and creator-uploaded media.
• Podcast Index and similar public directories that supply publicly available podcast metadata for discovery.
• Email and messaging channels you choose to contact us through.
• Google Analytics for website usage measurement (only after consent).
• CDN and security providers that help deliver the website reliably.
• These providers process data only as needed to deliver their services to ListenMode.

9. Podcast Index and public content

• Catalog and discovery features may use publicly available podcast metadata from directories such as Podcast Index and from RSS feeds.
• Episodes and shows you publish are public unless the product offers a private option.
• Public metadata on ListenMode does not mean ListenMode owns the underlying podcast audio.

10. Data retention

• Account and profile data are kept while your account remains active.
• Listening activity is retained to provide library features and improve the product, and may be deleted or anonymized after account deletion where technically feasible.
• Support and legal correspondence may be retained as needed to resolve disputes and meet legal obligations.
• Backups and security logs may retain limited copies for a short operational period after deletion.
• Creator-published content remains until you remove it or we remove it under our policies.

11. Account deletion

• If you are signed in, you can start account deletion from Settings on the website or in the Android app. You must re-authenticate (password, SMS code, or Google) and confirm with the required confirmation phrase.
• After you submit a request, a cancellation grace period applies (default about 30 days, configurable in the system). During that period you can cancel deletion by verifying your identity again.
• After the grace period ends, your profile, library, likes, follows, history, and listening progress are permanently removed, and web and mobile sessions end.
• If you still own Studio podcasts, current policy requires you to delete that content first; otherwise deletion may be blocked.
• Published comments may be anonymized; episode listen aggregates may be kept without your identity.
• Limited security, legal, or operational records may remain for a restricted period where required.
• After hard deletion, signing up again with the same email, phone, or Google account creates a new empty account.

12. Data security

• We take reasonable technical and organizational measures to protect your information, including encrypted transport (HTTPS) and access controls.
• No method of transmission or storage is completely secure. Please use a strong password and protect your devices.

13. Your rights

• You may delete your account from Settings, or contact support to request access to or correction of your personal data.
• You can stop using the service at any time and sign out on your devices.
• Depending on where you live, you may have additional rights under local law. Contact us and we will help where we reasonably can.

14. International users

• ListenMode is operated with primary infrastructure and contacts associated with listenmode.ir.
• If you access ListenMode from another country, your information may be processed in locations where we or our providers operate.
• By using ListenMode, you understand that your information may be transferred to and processed in those locations subject to this Policy and applicable law.

15. Children's privacy

• ListenMode is not intended for users under 13. We do not knowingly collect personal data from children under 13.
• If you believe a child provided personal data, contact us and we will take appropriate steps to delete it.

16. Changes to this policy

• We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will change when we do.
• Continued use of ListenMode after an update means you accept the revised policy, except where local law requires additional consent.

17. Contact

For privacy questions, email support@listenmode.ir. For copyright removals, see our DMCA page.